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At Pizza Form, a product by 3D Innovation Technology Srl, we are committed to providing a seamless and reliable delivery experience. This Shipping Policy outlines how we process and ship orders.

Shipping Destinations
We currently ship to the following:

• Domestic: All regions within Italy.

• International: Selected countries in Europe and beyond (check availability during checkout).

If your location is not listed, please contact us at info@pizzaform.com for assistance.
Processing Times

• Order Confirmation: Once your order is placed, you will receive an email confirmation.

• Preparation Time: Orders are typically processed within 2-3 business days.

• Shipping Time: Delivery times vary depending on the destination:

  • Domestic: 3-5 business days.

  • International: 7-14 business days, depending on customs clearance and carrier.

Please note: Processing times may vary during holidays or promotional periods.
Shipping Costs

• Shipping fees are calculated based on the destination, package weight, and chosen delivery method.

• Final shipping costs will be displayed at checkout.

• Free shipping may be available for qualifying orders or promotions.
   

Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress.
Customs and Duties (International Orders)

• For international orders, additional customs fees, taxes, or duties may apply.

• These charges are the responsibility of the customer and are not included in the order or shipping cost.
   

Failed Deliveries and Returns

• If a delivery fails due to an incorrect address provided by the customer, additional shipping charges may apply for re-delivery.

• Unclaimed packages returned to us will be refunded minus the original shipping fee.
   

Damaged or Lost Packages

• If your package arrives damaged or goes missing, contact us immediately at info@pizzaform.com.

• We will work with the carrier to resolve the issue and, if necessary, replace or refund your order.
   

Contact Us
For questions or concerns about shipping, reach out to us:

• Email: info@pizzaform.com

• Phone: +39 3295814871

Thank you for choosing Pizza Form. We aim to make every delivery smooth and worry-free!
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