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Effective Date: 28.12.2024

At Pizza Form, a product by 3D Innovation Technology Srl, we strive to ensure customer satisfaction. However, certain conditions apply to refund eligibility. Please read our Refund Policy carefully.

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Eligibility for Refunds

You may request a refund under the following conditions:

1. The product is unused, in its original packaging, and in the same condition as when you received it.

2. The refund request is made within 14 days of receiving the product.

 

Non-Refundable Conditions

Refunds will not be granted if:

• The product has been used or shows signs of wear and tear.

• The product is not in its original packaging or is missing accessories and components.

• The refund request is made after the 14-day return window.

 

How to Request a Refund

1. Contact Us: Email info@pizzaform.com with your order details and the reason for your refund request.

2. Return Authorization: If eligible, you will receive instructions for returning the product.

3. Shipping Costs: Return shipping fees are the responsibility of the customer, except in cases of defective or incorrect products.

 

Refund Process

• Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7-10 business days to the original payment method.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at infot@pizzaform.com. We will arrange for a replacement or refund, including return shipping costs.

 

Contact Us

For questions about our Refund Policy, please contact us:

• Email: info@pizzaform.com

• Phone: +39 3295814871

Thank you for understanding our policy. We are committed to ensuring the quality and satisfaction of every Pizza Form purchase!